Forgot password?
Not a member? Register for Free!

The Waitstation

The Diner’s Bible

by: Warren Peace category: The Waitstation
2 comments

Everyone has an opinion about what constitutes good service. A recent article published in the New York Times hailed “100 Things Restaurant Staffers Should Never Do.” In the hospitality industry, we are under constant scrutiny often by people who have no business evaluating our competence. We have rigid rules we must live by in hospitality while next to nothing is expected of those we serve. So, why has no one ever considered a handbook for those who dine out? Isn’t there a certain level of decorum and respect those of us who work in restaurants should be entitled to? We think there is, and we offer this list of Holy Commandments to live by whenever you dine out. If you follow our guidelines below, you will get better service. Most likely better than you deserve. God speed. (click read more to see list) Read More . . .

Is Your Resume Hurting You?

by: team shiftdrink category: The Waitstation
0 comments

Putting your resume together is no easy task. For most people, putting their experience into marketable terms can be a stumbling block filled with anxiety and procrastination. Restaurant resumes can be even more stressful since work experience is less easily described as with conventional jobs. Early in your restaurant career, you may worry that you don’t have enough experience to interest potential employers and your resume might expose your weakness rather than showcase your strength. Even if you are comfortable in your current job situation you should always have a resume prepared because, as you now, all it takes is a new chef or manager to turn your comfort into agony. Not to worry, though, we talked to our peers in management and have some ideas on how you can keep your resume freshly starched like your work shirt:
Read More . . .

New Beginning

by: jack rocks category: The Waitstation
0 comments

It’s takes me about an hour to commute to work (three transfers), about the same amount of time I need to get my self centered before my shift. NYC is a fast-paced city and the commute can easily agitate and frustrate me especially if one of my connections is not on schedule, which happens more often than not. I also tend to be very stressed-out with a growing family that depends on me, a fairly new business venture that is barley hanging on, and every night, instead of enjoying the company of my loved ones, I get to spend the evening with loud techno/house music blaring serving foreigners from Brussels and Brazil who think 5-9% is an excellent tip.
Read More . . .

FRIENDLY FIRE

by: Warren Peace category: The Waitstation, Featured
0 comments

image I did it. I asked to speak with the manager. I know. I feel like such a scumbag. The shame is weighing on me like a rack of glasses. Help me, Danny Meyer! I’ve burnt sage to exorcise the demons of betrayal. How could I be capable of such a treasonous act? I broke the code of the International Brotherhood Of Those Who Sling Hash: We don’t complain about service. We always say please and thank you. We leave twenty percent. And, we… never… ever… call over the manager. Read More . . .

Page 1 of 4 pages  1 2 3 >  Last »

Join now for free!


Register Now!
Sign up for our newsletter!





Members